Project Overview

This project involved a high-speed rail corridor spanning 7.07 miles of elevated infrastructure with 10 stations. The total project value was USD 280.6 million and fell under large-scale infrastructure and civil rail construction.

Client Challenge

For this high-visibility infrastructure project, the client was responsible for monitoring construction progress and conducting quality inspections for civil works executed by the contractor. The entire inspection and quality management process was paper-based, making it slow, inefficient, and prone to errors.

Inspection workflows depended on physical documentation, manual coordination, and the movement of files between teams. This resulted in delayed inspections, limited visibility into inspection status, and difficulties in maintaining process compliance.

Challenges with the Manual Process

  • Work allocation was done verbally during shift meetings with limited tracking.

  • Inspection requests were raised using paper-based RFI forms with physical checklists.

  • Significant time was lost in filling, submitting, and coordinating inspection forms.

  • Inspections could be missed due to manual tracking and lack of notifications.

  • Defects were recorded on paper with minimal supporting evidence.

  • Reports were manually compiled in Excel and stored as physical records.

  • Generating summaries and dashboards required extensive manual effort.

The LivSYT Solution

LivSYT digitized the complete inspection and quality management lifecycle to eliminate manual inefficiencies end to end. The solution enabled online inspection workflows, real-time approvals, automated reporting, and instant visibility into inspection progress.

LivSYT studied existing inspection processes, checklists, approval workflows, and stakeholder roles before implementing a fully digital inspection management system tailored to the project’s needs.

What LivSYT Implemented

  • Inspection RFIs were raised online with digital checklists, images, and supporting evidence.

  • Automated notifications were sent to inspectors for faster inspection scheduling.

  • Defects were raised digitally with comments and images for clarity and traceability.

  • Approvals and sign-offs were completed online without physical paperwork.

  • Corrective actions were tracked digitally until closure.

  • Inspection closures were completed with digital sign-off.

  • Reports were auto-generated and stored in a centralized digital repository.

  • Real-time dashboards provided continuous visibility into inspection and quality status.

Efficiencies Gained

  • Manual work allocation was eliminated through digital task notifications.

  • Physical form filling and submission were completely removed.

  • Inspection approvals became significantly faster through online workflows.

  • Reports were generated automatically without manual compilation.

  • Dashboards updated in real time, removing the need for manual reporting.

  • Users accessed specific reports instantly with a single click

The Big Shift

The project moved from paper-based inspections, manual coordination, and delayed visibility to fully digital inspections, real-time workflows, and instant project insights.

Overall, the project achieved 86% faster quality management through digitalization.


Outcome

LivSYT enabled a complete transition from reactive, paper-based quality control to a real-time, fully digital inspection management system—delivering speed, compliance, and visibility at scale.